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Issue Ticket / Session Request

You may submit an Issue Ticket / Session Request using this page.  Please submit a single Issue per Ticket as this will make responding easier.

It is imperative that you submit your Issue Ticket / Session Request using your contracted  E-mail Address so that the Issue TIcket / Session Request will be associated with your record in our GoldMine.

Please be cognizant of the hours that the various technicians are capable of working. Using these technicians during their normal business hours will result in a 1:1 rate. Using these technicians outside of their hours will result in a 2:1 rate. Scheduling any technician for a Sunday or Holiday is by special request only, an will result in a 3:1 rate.


Issue Ticket / Session Request

E-Mail: 
Subject: 
Priority: 

Issue: 		 .
 

If you are requesting an Appointment?
 

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Please opt for Bob Jefferson, Gordon Smart or Vishal Talwar as your first choice.
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Technician: 

Bob Jefferson
Gordon Smart
Vishal Talwar
DJ Hunt

9:00am - 4:00pm Central Time 4:30pm - 11:00pm Eastern Time
1:00pm - 3:00pm Eastern Time
9:00am - 4:00pm Eastern Time

On Date: 
 Duration: 
Start Time: Time will be scheduled for the time zone of the Support Technician selected.